PrestaOneLegal

PrestaOne Terms of Service

Effective date: 2026-08-09 Last updated: 2026-08-26

These Terms of Service (the "Terms") are an agreement between MB "Elevio", company code 306653242, VAT code LT100016572716, Šilutės pl. 35G-36, LT-94105 Klaipėda, Lithuania ("PrestaOne", "we") and the business entity or professional accepting them ("Customer", "you"). By creating an account or using the Service you accept these Terms.

PrestaOne is a business-to-business service. You represent that you are using it for trade, business or professional purposes, on behalf of a business you are authorized to bind, and not as a consumer.

1. Definitions

2. Accounts

Sign-in uses one-time email codes, Google or Apple; there are no PrestaOne passwords. You are responsible for the security of the email or provider account you use to sign in, and for everyone who accesses a Store through seats your Workspace funds. Keep your billing and contact information current. If you use an Apple relay address, keep it able to receive messages needed to operate your account.

3. The Service

The app communicates directly with the Module on your server for business data; PrestaOne's infrastructure handles pairing, access control and push notification signaling (see the Privacy Policy and DPA for the data split). Using the Service requires: a supported PrestaShop store (1.7.x, 8.x or 9.x), the Module installed on it, HTTPS on your server, and a supported iOS/Android device.

4. Seats and subscriptions

Each active Connection requires an available seat in your Workspace. Your Workspace holds one subscription; buying more seats adjusts the quantity of that subscription rather than creating a new one. Seats are not tied to a specific person or device: disconnecting a Connection frees its seat for any new Connection, without changing what you pay (§5.4).

5. Billing

5.1 Payment processing. Payments are processed by Stripe. Your payment card details are collected and stored by Stripe, not by us. Current prices are published at prestaone.app; all prices are exclusive of VAT, which is calculated at checkout based on your billing country and VAT status.

5.2 Billing cycle. Subscriptions renew automatically monthly or annually until cancelled. The annual plan is priced at ten months for twelve months of service.

5.3 Adding seats. You may add seats at any time. Mid-period additions are prorated for the remainder of the current billing period, as calculated by our payment processor, and charged on the same invoice or the next one.

5.4 Removing seats. Disconnecting a device does not reduce your subscription. It frees that seat so any other device or Store can take it, but the number of seats you pay for, and the amount you are billed, stay exactly the same until you change them yourself.

To pay for fewer seats: sign in at account.prestaone.app, open Billing, enter the new number of seats under Change your plan and confirm. The change applies to your subscription at the end of your current billing period. Until that date, all of your current seats continue to work. The Manage payment and invoices portal is for your card and invoice history only; it does not change the seat count.

You may update or cancel a scheduled reduction before it takes effect. Adding seats takes effect immediately and cancels any pending reduction. Amounts already paid are not refunded and unused time is not credited for reduced seats. From the next billing period you are billed for the lower number. Connections exceeding that number must be disconnected by the effective date; otherwise the most recently paired Connections may be deactivated then. You cannot choose which particular seats are removed; the Service keeps the oldest active Connections where possible.

5.5 Failed payments. If a renewal charge fails we will retry it and notify you by email. You keep full access for 7 days from the first failed charge. If payment is not received by the end of that period, the Service is suspended for your Workspace: existing Connections stop working at that point and no new access is issued. Seats and Connections are not deleted, and a payment that succeeds later restores access. If payment is still not received after 45 days, we may terminate the subscription.

5.6 Refunds. Fees are non-refundable, except where required by applicable law or in case of our material breach that we fail to cure.

5.7 Price changes. We may change prices with at least 30 days' notice; changes apply from your next billing period.

6. Free trial

The trial runs for 14 days and covers up to three seats without payment. It is available once per email address and once per Store: connecting a Store that has already been used for a trial, or signing in with an email address that has already used one, does not start a second trial. If you subscribe while the trial is still running, the unused part of it is applied as a credit against your first invoice, calculated pro-rata for the remaining trial days at the seat rate then in force. Trial credit is promotional: it has no cash value, is non-refundable and non-transferable, and expires if the Workspace is closed. If you do not subscribe by the end of the trial, Connections stop working; your Store and its data are unaffected (see §8).

7. Acceptable use

You must not: (a) use the Service for unlawful purposes or against the rights of others; (b) access stores you are not authorized to manage; (c) circumvent or attempt to circumvent seat limits, pairing, token or consent mechanisms; (d) reverse engineer, resell or provide the Service to third parties as a service bureau; (e) probe, overload or disrupt the Service; (f) use the Service to send unlawful communications to buyers. We may suspend a Workspace that causes or is reasonably likely to cause material harm to the Service or others, with notice and an opportunity to cure where practicable.

8. Your data

As between the parties, you own your Store's data and your buyers' data. Full business records flow directly between your devices and your server and do not reach our infrastructure (Privacy Policy §3). The app may keep a size-limited encrypted offline cache on your device. The minimal signaling metadata we process on your behalf, including internal object references and, for orders, amount/currency, is governed by the DPA, which is incorporated into these Terms. Ending the subscription does not affect data on your server: your Store, the Module and its local data remain intact; only app connectivity ends.

9. Intellectual property

We own the Service, the Module, and all related software, design and documentation. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service for your internal business during the subscription term. If you send us feedback, we may use it without restriction or compensation; we will not identify you as its source without consent.

PrestaOne is an independent product. It is not affiliated with, endorsed by or sponsored by PrestaShop SA. "PrestaShop" is a trademark of its respective owner.

10. Warranties and disclaimers

The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-interruption. We do not warrant that the Service will be error-free or that it will operate with every PrestaShop configuration, theme, module or hosting environment. The Service is a management tool: you remain responsible for your Store's operation, backups and compliance.

11. Limitation of liability

To the maximum extent permitted by law: (a) neither party is liable for indirect, incidental, special or consequential damages, or for lost profits, revenue or data; (b) our total aggregate liability under these Terms is limited to the fees you paid in the 12 months preceding the event giving rise to liability. These limits do not apply to liability that cannot be limited by law, to either party's gross negligence or willful misconduct, or to your payment and indemnification obligations.

12. Term, suspension and termination

You may cancel your subscription at any time, effective at the end of the current billing period. We may terminate for material breach not cured within 30 days of notice, or as set out in §5.5 and §7. You may start account deletion in the app after active subscriptions and Store connections have been cancelled or disconnected. Successful deletion removes active operational account data; pseudonymised security/audit data and records required by accounting, tax or other law may be retained as described in the Privacy Policy. Sections 8–11 and 13–15 survive termination.

13. Changes to the Service and these Terms

We continuously improve the Service and may modify features, provided we do not materially reduce the core functionality you have paid for during a paid period. We may update these Terms with at least 30 days' notice by email or in-product notice; if you do not agree, you may cancel before the changes take effect. Changes required by law or security, changes that are non-material or only beneficial to you, and emergency measures may take effect sooner. Continued use after the effective date constitutes acceptance.

14. Governing law and disputes

These Terms are governed by the laws of the Republic of Lithuania, excluding its conflict-of-law rules and the CISG. Disputes not resolved amicably are subject to the exclusive jurisdiction of the competent courts of Vilnius, Lithuania.

15. General

Neither party is liable for failure caused by events beyond reasonable control. You may not assign these Terms without our consent; we may assign them in connection with a merger or sale. If a provision is unenforceable, the remainder stays in effect. Notices to us: [email protected]; notices to you: your account email. These Terms, the DPA, the Module License Agreement and the order/checkout details are the entire agreement.