PrestaOne support
How can we help?
Contact us about the PrestaOne mobile app, your account or a connected PrestaShop store.
Email [email protected]Quick help
Sign-in code
Check the email address and spam folder, then request a new code if the previous one expired. Never share a one-time code with support.
Reverse proxy setup guideStore connection
Include the store URL, PrestaOne app version and build number, and the exact message shown in the app. Do not send passwords, tokens or store customer data.
Billing and seats
Manage subscription and seat details in the PrestaOne account portal.
Account and privacy
To remove your account without using the app, follow the account deletion request steps.
For privacy questions, see the Privacy Policy.