Documentation

PrestaOne documentation

Set up your store, give your team access and make the essential features work. Choose a task below for the steps, settings and checks.

Connecting your first store?

Install the module and connect your first store.

Check compatibility, upload the ZIP, open the module and update an existing installation safely.

Give each person and device the access they need.

Connect a colleague, control editing and chat access, replace a phone and release a connection.

Set up chat, cart reminders and phone notifications.

Choose who can reply, configure the storefront widget and working hours, then test a full conversation.

Build a reminder sequence with the right audience, timing, messages and discounts, then verify delivery and results.

Configure store preferences and phone permissions, and identify where a missing alert is being stopped.

Understand the numbers and configure storefront tracking.

Read revenue, conversion, traffic and recovery metrics with matching periods, settings and data coverage.

Choose the storefront tracking mode, connect your consent platform and verify what each choice measures.

Find a feature or work through a problem.

Follow the symptom from sign-in or pairing through store connectivity, access and a useful support report.

A quick map of everyday actions: orders, products, customers, messages, settings and account management.