PrestaShop order notifications in the PrestaOne app
A push notification from the PrestaOne app the second an order is placed. Not an email you find in the evening.
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The order is instant. The email about it is not.
PrestaShop's built-in Mail Alerts module sends an email when an order comes in. When it works. Store owners have reported the same failures for years: alerts stop after an upgrade, land in spam, or arrive long after the customer paid. An email you find in the evening is not a notification, it is a report.
189,00 € · 3 items
Buried under 14 unread emails until the evening.
378,00 € · 2 items
The order lands. Your phone tells you.
The PrestaOne module watches your store and signals the app the moment a new order lands: who ordered, for how much, how many items. Tap the notification and the order is in front of you, ready to process. Statuses, totals and customer details are one tap away.
Three steps to your first notification.
Install the module
Download PrestaOne and install it in your PrestaShop Back Office.
Connect the app
Scan the QR code. No API keys, no manual setup.
Choose what notifies you
Orders, new customers or customer messages: each event has its own switch.
Order alerts in PrestaShop: your options.
Four ways to hear about a new order, compared on the things that matter when the sale is happening right now.
| Mail Alerts (email) | SMS modules | Web push modules | PrestaOne app | |
|---|---|---|---|---|
| Arrives on your phone instantly | No, inbox delays | Yes | No, browser only | Yes, push |
| Survives PrestaShop upgrades | Breaks often | Depends on the module | Depends on the module | Yes, one module for PS 1.7, 8 and 9 |
| Who it notifies | You | You | Your customers (marketing) | You |
| Extra cost per message | No | Per-SMS fees | No | No |
| Opens the order in one tap | No | No | No | Yes |
Order notifications, answered.
Can PrestaShop send order notifications without PrestaOne?
Yes, by email: the built-in Mail Alerts module. There is no built-in push and no official PrestaShop app, which is the gap PrestaOne fills.
How fast does the PrestaOne app notify me about a new order?
Within seconds. The PrestaOne module signals the moment PrestaShop registers the order, and the app shows a push notification with the customer, the total and the item count.
Do I need an API key to connect the PrestaOne app?
No. You scan a QR code from your Back Office and the store is connected in minutes.
Which PrestaShop versions does the PrestaOne app support?
PrestaShop 1.7, 8 and 9, with one module across all of them.
Never miss an order again.
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